Lucky31 Casino Review

Lucky31 Casino is an online gaming platform established in 2012, owned by Mobile Technology Marketing B.V., and licensed in Curaçao

It offers a vast selection of over 2,400 games from renowned providers like NetEnt, Play'n GO, and Pragmatic Play, including slots, table games, and live dealer options. New players are welcomed with bonuses on their initial deposits, and regular promotions, tournaments, and a VIP program enhance the gaming experience.

The casino supports multiple payment methods, such as credit cards, e-wallets, and cryptocurrencies, ensuring secure transactions. Customer support is available 24/7 via live chat and email

When reviewing Lucky31 Casino, our team focuses on key aspects that matter most to players. We evaluate the game selection, bonuses, payment methods, security and licensing, and much more.

Let’s goooo!

Lucky31 Casino – What Stands Out?

ucky31 Casino stands out for its strong game variety, smooth interface, and generous promotions, making it a solid choice for casual players who value entertainment over strict regulatory oversight.

✅ Diverse Game Selection – Offers a wide range of slots, table games, and live dealer experiences from top providers like Evolution Gaming, Play’n GO, and Pragmatic Play.

✅ User-Friendly Interface – Sleek, responsive, and mobile-friendly design ensures a smooth gaming experience on any device.

✅ Frequent Promotions & VIP Rewards – Regular bonuses, cashback offers, and a rewarding VIP program for loyal players.

✅ Multiple Payment Methods – Supports credit cards, e-wallets, and cryptocurrency transactions for added flexibility.

Lucky31 Casino Bonuses and Promotions

Lucky31 Casino offers a generous welcome package worth up to $225 in bonus money when fully utilized. This bonus is spread across your first two deposits, giving you a great boost to start your gaming journey.

How Does It Work?

Claiming your welcome bonus is simple—just make a deposit, and the bonus will be credited instantly:

• 1st Deposit: 100% bonus up to $150
• 2nd Deposit: 50% bonus up to $75 + 31 Free Spins on 3 Lucky Leprechauns

Bonus Terms & Conditions

• The minimum deposit required to claim the bonus is $30.
• The maximum bonus you can receive is $150 per deposit.
• The total deposit + bonus amount must be wagered 30 times before withdrawals are allowed.
• Winnings from free spins must be wagered 35 times before withdrawal.
• Bonus Buy Games do not contribute to wagering requirements.
• The maximum bet allowed while the bonus is active is $7.50.
• If your balance drops below $1.50, the bonus is automatically forfeited.
• The welcome bonus must be used within 30 days; otherwise, it will expire.

With this exciting bonus package, Lucky31 Casino ensures a strong start for new players, providing both extra funds and free spins to enhance the gaming experience.

Loyalty Program

Lucky31 Casino offers an exciting SuperPoints loyalty program, allowing players to earn rewards simply by playing their favorite games. Whether you log in daily, make a deposit, or enjoy slots and table games, you’ll accumulate SuperPoints, which can be exchanged for various bonuses in the SuperPoints Lobby.

What Can You Get with SuperPoints?

The SuperPoints Lobby is packed with rewards, letting you claim anything from Free Spins to Reload Bonuses and even Free Bonus Money. The available offers may change over time, but some of the most popular rewards include:

• 10 Free Spins
• 20 Free Spins
• 50 Free Spins
• 10% Reload Bonus
• C$5 Free Bonus Money

How Do You Earn SuperPoints?

Earning SuperPoints is effortless—just play as you normally would, and you’ll be rewarded for your activity. Here’s how you can accumulate points:

• Register – 200 SP
• Daily Login – 25 SP
• Deposit (€10) – 50 SP
• Play Slots – 4 SP per bet
• Play Table Games – 4 SP per bet
• Play Video Poker – 2 SP per bet
• Play Other Games – 2 SP per bet
• Play Live Casino (except VIG) – 2 SP per bet
• 500 Slot Spins – 500 SP
• 5000 Slot Spins – 5000 SP
• 500 Table Hands – 500 SP
• 5000 Table Hands – 5000 SP

The more you play, the more points you earn, making it an easy and rewarding way to boost your casino experience. With Lucky31’s SuperPoints program, every spin and bet gets you closer to exciting bonuses and extra gameplay!

VIP Club

Becoming a VIP club member at Lucky31 Casino is simple—just play regularly and show your loyalty, and the casino will reward you accordingly. The VIP team personally selects the most dedicated players and sends out exclusive invitations, granting access to the prestigious VIP club.

Exceptional VIP Benefits

As a VIP member, you’ll enjoy incredible perks, including:

• Weekly Cashback of up to 21% in real money
• Increased withdrawal limits—up to $51,000 per week
• Exclusive offers and personalized rewards

VIP Treatment Like No Other

VIP players don’t just get rewards; they receive a first-class experience with a dedicated VIP team ready to assist them at any time. As one of Lucky31’s most valued members, you’ll receive premium service, ensuring a smooth and rewarding gaming journey.'

Ongoing Promotions for Regular Players

Lucky31 Casino offers a wide range of promotions that are constantly running, giving players plenty of opportunities to boost their gameplay. From welcome bonuses and reload offers to free spins, cashback deals, and exclusive tournaments, there is always something exciting happening.

Regular players can take advantage of weekly and seasonal promotions, ensuring that the rewards never stop. Whether you enjoy slot bonuses, live casino deals, or loyalty rewards, Lucky31 keeps the action going with new and exciting offers all the time.

Lucky31 Casino Game Selection

Lucky31 Casino boasts a massive collection of over 3,000 games, with new titles regularly added to keep the selection fresh. Players can easily navigate through different game categories, including slots, table games, jackpots, Megaways, Feature Buy, and more, making it easy to find their favorites.

Software

Lucky31 Casino features a diverse selection of games from some of the most renowned providers in the industry. These include NetEnt, Microgaming, Betsoft, Play’n GO, Yggdrasil, Pragmatic Play, Evolution Gaming, Red Tiger, iSoftBet, Slotmill, Hacksaw Gaming, Nolimit City, Playson, Quickspin, Authentic Gaming, LuckyStreak, and Genii.

With such a wide range of providers, players can enjoy a variety of high-quality games, from classic slots and table games to live casino experiences and innovative new releases.'

Slots & Progressive Jackpots

With a selection of over 2,000 online slots, players have plenty of chances to test their luck. The game library includes Megaways slots, jackpots, Bonus Buy games, and classic favorites. Thanks to easy navigation, finding top titles like Sweet Bonanza, The Dog House, Legacy of Dead, and Book of Shadows is quick and effortless.

Table Games & Live Casino

Lucky31 Casino offers over 40 live casino games, featuring exciting options like Dragon Tiger, Snap Blackjack, and Speed Roulette to challenge your luck.

Additionally, players can access three dedicated Pragmatic Play live lobbies, providing exclusive tables for blackjack, baccarat, and roulette.

Game shows make up a small portion of the live dealer selection, with only four options available. However, players can still enjoy popular titles like Mega Wheel, Sweet Bonanza Candyland Live, Snakes and Ladders Live, and Vegas Ball Bonanza.

Sports Betting

Lucky31 Casino does not offer a sportsbook, meaning you won’t find options for betting on sports events.

Lucky31 Casino Payment Methods

Lucky31 Casino supports a variety of popular payment methods, making deposits and withdrawals quick and convenient. Players can choose from credit cards, e-wallets, and prepaid options, ensuring flexibility in managing their funds.

The withdrawal process at Lucky31 Casino is fairly standard, with processing times and limits in line with industry norms. While there’s nothing exceptional about it, the availability of crypto withdrawals and high VIP limits is a plus.

• Interac – Minimum deposit of $30, withdrawals up to $3,000, deposits are instant, and withdrawals take instant to five days.
• Visa & Mastercard – Minimum deposit of $30, deposits are instant, but withdrawals are not available.
• Payz – Minimum deposit of $30, withdrawals up to $2,625, deposits are instant, and withdrawals take instant to five days.
• MiFinity – Minimum deposit of $30, withdrawals up to $2,625, deposits are instant, and withdrawals take instant to five days.
• Flexepin – Minimum deposit of $30, deposits are instant, but withdrawals are not available.
• AstroPay – Minimum deposit of $30, withdrawals up to $2,625, deposits are instant, and withdrawals take instant to five days.
• Neosurf – Minimum deposit of $30, deposits are instant, but withdrawals are not available.
• MuchBetter – Minimum deposit of $30, withdrawals up to $3,000, deposits are instant, and withdrawals take instant to five days.

While Lucky31 offers a solid selection of payment methods, it would be even better if Neteller, Skrill, and PayPal were available for more withdrawal flexibility.

To withdraw your winnings at Lucky31 Casino, you’ll need a verified account. Withdrawals can be requested through the account menu, and once submitted, they take 24 to 72 hours to process before the funds are paid out within one to five days.

Cryptocurrency Payment Options at Lucky31

Lucky31 Casino supports a variety of popular cryptocurrencies, allowing players to enjoy fast and secure transactions. Cryptos come with a minimum deposit of $30, but the maximum withdrawal limits are significantly higher compared to traditional payment methods.

• Bitcoin (BTC) – Minimum deposit of $30, withdrawals up to $30,000, deposits are instant, and withdrawals take instant to 72 hours.
• Bitcoin Cash (BCH) – Minimum deposit of $30, withdrawals up to $30,000, deposits are instant, and withdrawals take instant to 72 hours.
• Ethereum (ETH) – Minimum deposit of $30, withdrawals up to $30,000, deposits are instant, and withdrawals take instant to 72 hours.
• Tether (USDT) – Minimum deposit of $30, withdrawals up to $30,000, deposits are instant, and withdrawals take instant to 72 hours.
• Tron (TRX) – Minimum deposit of $30, withdrawals up to $3,000, deposits are instant, and withdrawals take instant to 72 hours.
• Litecoin (LTC) – Minimum deposit of $30, withdrawals up to $30,000, deposits are instant, and withdrawals take instant to 72 hours.

With cryptocurrency withdrawals being much faster than traditional methods, Lucky31 provides a great option for players looking for quick and seamless transactions.

How to Withdraw Your Winnings

Withdrawing funds from Lucky31 is straightforward. Follow these steps:

1. Click the profile icon in the top right corner to open your menu.
2. Select “Withdrawal” to begin the process.
3. Choose your preferred withdrawal method from the available options.
4. Enter the amount you wish to withdraw.
5. Confirm the request and complete any necessary payment details.
6. Wait 24 to 72 hours for processing and approval.

How to Withdraw Cryptocurrency Winnings

If you're withdrawing cryptocurrency, the process is nearly the same:

1. Open the withdrawal tab from the menu.
2. Select the cryptocurrency you want to withdraw.
3. Enter the withdrawal amount.
4. Approve the request and enter your crypto wallet email.
5. The request will be processed within 24 to 72 hours, after which the funds should be transferred instantly.

Lucky31 Casino License and Background

Lucky31 Casino is operated by Samaki Limited, a company registered under the laws of Anjouan with registration number 15685. Its official address is Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.

The casino is licensed and regulated by the Gaming Board of Anjouan under license number ALSI-142406012-FI 1, granting it the right to operate gaming software.

To create an account, users must accept the Terms and Conditions. If these terms are updated, existing users have at least two weeks to decide whether to continue using the platform before the changes take effect.

Key License Details

✅ Operator: Samaki Limited
✅ Jurisdiction: Anjouan, Union of Comoros
✅ License Number: ALSI-142406012-FI 1
✅ Regulated by: Gaming Board of Anjouan

Lucky31 Casino Customer Support

Lucky31 Casino offers 24/7 customer support via live chat, ensuring players can get assistance at any time. Additionally, there is a support email for more complex issues or formal complaints. A FAQ section is also available, addressing some common concerns, though it doesn't cover all aspects of the casino.

How to Contact Support

• Email: [email protected] – Response time within 24 hours.
• Phone: Not available.
• Live Chat: Available 24/7, with an expected response time of a few minutes.

The website and live chat support both English and French, making it convenient for Canadian players to receive assistance in their preferred language. However, we noticed that the live chat button did not function on desktop, meaning we could only access it via mobile devices.

During our tests, we successfully reached customer support quickly three out of four times. However, on the fourth attempt, it seemed like no one was available, and we didn’t receive a response.

Lucky31 Casino User Experience and Design

Despite a few minor issues, the desktop site offers a great user experience. However, the mobile version stands out for its intuitive design and smooth navigation, making it a convenient option for players on the go.

Mobile Compatibility

There is no dedicated mobile app available for Canadian players, but the Lucky31 mobile website is so well-designed that an app isn’t really needed. In fact, the mobile version has an advantage over the desktop site, as the live chat feature works properly on mobile.

Website Design And Navigation

Lucky31 Casino features a clean and user-friendly design, making it easy for players to navigate. The homepage is well-organized, allowing quick access to games, promotions, and account settings. The site is optimized for both desktop and mobile, ensuring a smooth experience across all devices.

The game categories and search function make finding specific titles effortless, while the menu layout ensures that important features, such as payments, support, and promotions, are always within reach. While the desktop version has some minor usability issues, the mobile site runs seamlessly, providing an excellent alternative for players who prefer gaming on the go.

Responsiveness And Loading Times

Lucky31 Casino offers a responsive and smooth gaming experience across desktop and mobile devices. The site loads quickly, and navigation between pages is seamless, ensuring minimal wait times when accessing games, promotions, or account features.

During our tests, slots and live casino games launched without noticeable delays, and the mobile site performed exceptionally well, adapting smoothly to different screen sizes. However, on rare occasions, the desktop version experienced minor slowdowns, particularly when switching between game categories.

Overall, Lucky31 provides a fast and responsive platform, ensuring players can enjoy uninterrupted gameplay with minimal lag.

Lucky31 Casino Security and Fair Play

Lucky31 Casino implements industry-standard security protocols to protect player data and financial transactions. The platform uses SSL encryption to safeguard sensitive information, ensuring that deposits, withdrawals, and personal details remain secure.

Additionally, the casino follows Know Your Customer (KYC) procedures to prevent fraud and underage gambling.

Privacy Policy And Data Protection

Lucky31 may share user data with third parties for:

• Payment processing (banks and financial institutions)
• Regulatory compliance (authorities and auditors)
• Marketing and analytics (partners for targeted advertising and promotions)

While the casino states that data is not sold to unauthorized third parties, it is unclear whether players have control over how their data is used for marketing purposes. A clearer opt-in/opt-out policy would improve transparency.

Fair Play Certification And RNG Testing

The fairness of Lucky31’s games is ensured through the use of Random Number Generators (RNGs), which provide unbiased outcomes in games such as slots, table games, and live dealer options

However, the casino does not explicitly state whether its RNGs are audited by independent testing agencies such as eCOGRA, iTech Labs, or GLI. A certification from a reputable third-party auditor would enhance trust in the platform’s fairness.

Lucky31 Casino Responsible Gaming

After testing the Lucky31 casino, we found that while the platform offers some responsible gambling tools, they are quite limited. The casino claims to help players set limits, but in reality, only basic features are available.

Responsible Gaming Tools at Lucky31 Casino

Lucky31 allows players to set daily, weekly, or monthly deposit limits. This can be done in the "Responsible Gaming" section at the bottom of the website. A positive aspect is that lowering limits takes effect immediately, while increasing them requires a 7-day waiting period.

The casino provides an option to take a break from gambling for 24 hours, 7 days, or even a full month. This can be done through the self-exclusion settings found in the "Self-Exclusion" section. Once the selected period ends, the account is automatically reactivated.

Although these basic options are available, our testing showed that Lucky31 lacks several key responsible gambling tools, such as loss limits, reality checks, and session time limits. In this regard, the casino falls short of industry best practices.

Play at Lucky31 Casino - Key Points From the Team

After testing and reviewing Lucky31 Casino, our team has identified the key highlights and areas for improvement. Here's what you need to know before playing:

✅ What We Like

✔️ Diverse Game Selection – Lucky31 offers a solid collection of slots, table games, and live dealer options from top providers like Evolution Gaming, Play'n GO, and Pragmatic Play.
✔️ User-Friendly Interface – The website is well-designed, responsive, and easy to navigate on both desktop and mobile.
✔️ Decent Payment Options – Supports various deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies.
✔️ Exciting Promotions – Regular bonuses, cashback offers, and a VIP program for loyal players.

❌ What Could Be Improved

⚠️ Limited Responsible Gambling Tools – While basic deposit limits and self-exclusion are available, there are no loss limits, session time limits, or reality checks.
⚠️ Curacao License – The casino operates under a Curacao license, which does not offer the same level of player protection as stricter regulators like the UKGC or MGA.
⚠️ Withdrawal Processing Times – Payouts can take longer compared to competitors, especially for bank transfers and card withdrawals.
⚠️ No Clear RNG Certification – While games use RNG technology, there is no mention of independent audits by organizations like eCOGRA or iTech Labs.

Best for: Players who enjoy a diverse game selection, regular promotions, and flexible payment options, but don’t require advanced responsible gambling tools or top-tier regulatory oversight.